Aeroflot and Lufthansa Systems expand cooperation

Lufthansa Systems today announced that Aeroflot Russian International Airlines has opted to use the NetLine/Hub IT solution. The two companies recently signed a five-year agreement to this effect. NetLine/Hub from Lufthansa Systems will make Aeroflot’s daily processes at its Moscow Sheremetyevo hub even more effective and provide decision-making support in the event of irregularities or critical transfer situations.

Daily operations at a hub demand efficient ground processes and seamless IT support so that schedule irregularities can be cleared up as quickly as possible and transfer passengers can continue their journey as planned. Even the smallest flight disruptions on account of bad weather, overcrowded airspace or technical problems, for example, can have major financial and operational consequences. NetLine/Hub enables airlines to track hub processes in real time, proactively control highly complex operational dynamics and communicate current operational situations and cost-efficient decisions to everyone involved on the ground. Thanks to NetLine/Hub, Aeroflot will enjoy a completely transparent overview of its current hub situation, real-time decision-making support to safeguard critical transfer connections, improved turnaround process stability and departure punctuality as well as significant savings due to a reduction in missed connections and delay costs.

“We are delighted to expand our cooperation with Aeroflot,” said Marco Cesa, Senior Vice President Regional Management EMEA at Lufthansa Systems. “The fact that Russia’s largest airline has opted for one of our planning and control solutions is a testament to the customer’s satisfaction and the outstanding quality of our products.”

“Based on our successful experience with the Sirax finance solution, we have decided to optimize our hub management with the NetLine/Hub solution from Lufthansa Systems,” said Kirill Bogdanov, Deputy General Director of Information Technology at Aeroflot. “Using this solution at our Moscow Sheremetyevo hub will make our processes run more smoothly and increase the satisfaction of our passengers. It will also significantly reduce our delay costs.”

Aeroflot, Russia’s largest airline, is based in Moscow and has its hub at Moscow’s Sheremetyevo International Airport. With a fleet of 130 aircraft, the airline operates a dense network of connections within Russia and also serves numerous major European cities such as London, Madrid, Paris, Rome and Vienna. Aeroflot additionally offers several long-haul flights to destinations like Bangkok, Hong Kong, Los Angeles, Havana and Tokyo.