Austrian Airlines optimizes staff travel management with IT from Lufthansa Systems

Austrian Airlines relies on myIDTravel, Lufthansa Systems’ integrated ID travel management solution for staff travel, as well as the listing functionality, myIDListing. The system enables Austrian Airlines to introduce self service e-ticketing for ID travelers on private trips on other airlines, which support the carrier in reducing costs by optimizing handling processes for staff travel. With myIDListing, employees can list themselves as well as family members and travel partners on other airlines from any web-enabled device at any time.

myIDTravel is an integrated solution for efficient ID travel management. Through e-ticketing, the integration of self-service functions and a high level of automation, airlines can optimize their ID travel management. In the field of staff interline travel, thousands of paper tickets are still issued each day by airlines. myIDTravel eliminates the need for paper tickets and enables airlines to issue electronic ID tickets for interlining flights. In addition to e-ticketing, airlines benefit from streamlining all processes involved in ID travel – from managing eligible travelers, checking availability and listing for flights to revenue accounting.

Austrian Airlines comprises the Austrian, Austrian arrows and Lauda Air brands and is a member of the Star Alliance. The airline has its base in Vienna and serves 130 destinations worldwide with a fleet of 83 aircraft. The Austrian Airlines Group transports around 11 million passengers per year.