Posted on Thursday, May 12th, 2011
On behalf of our customers, we are very pleased the threat of industrial action has been lifted and that we have reached a point where we can put this dispute behind us.
Our agreement with Unite involves acknowledgement by the union that the cost-saving structural changes we have made in cabin crew operations are permanent.
We have also agreed changes that will modernise our crew industrial relations and help ensure that this kind of dispute cannot occur again.
British Airways cabin crew are rightly renowned for their professionalism and skills. Our airline has a great future, and everyone within it intends to move forward together.
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