Call for strike action from 15 to 22 September: Air France continues negotiations with the unions to reach an agreement

Even before the outcome of negotiations with the unions, Air France is enabling its customers to postpone their trip or exchange their tickets free of charge
Air France sales teams will inform customers of any changes to their flight schedule
Air France is continuing its constant dialogue with the staff unions and discussions will continue over the next few days in order to reach an agreement.

Even before the outcome of negotiations, Air France is now enabling all customers due to travel on an Air France flight scheduled between 22 and 15 September, regardless of the type of ticket:

- To change their ticket and travel before 15 September 2014 or to postpone their trip until between 23 and 30 September 2014, at no extra charge, subject to availability.

- To receive a voucher valid for one year on Air France or KLM for travel after 30 September 2014 if you no longer wish to travel, or change your destination or departure airport.

online at www.airfrance.com in the “View / modify your booking” section,
on the Air France mobile websites,
on Twitter at @AirfranceFR or Facebook.com/airfrance,
by calling the toll-free number 0800 240 260 (accessible in France and the French overseas Departments) or +33 1 57 02 10 58 (from abroad),
or from a travel agent.
If the strike takes place, the application of the Diard law will enable us to have a more accurate estimate of the number of staff members intending to strike and the impact on our customers, 48 hours in advance.

The flight schedule will be adapted and customers will be informed the day before their trip.

Air France regrets this situation and will do everything possible to assist customers and minimize the possible impact of this strike action.

Useful information for travellers:

Air France’s “AF Connect” service directly informs customers of any changes to their trip in 13 languages all around the world on their mobile phone or by e-mail. To be notified personally by AF Connect, Air France invites customers to update their contact information (phone number and / or e-mail) in their reservation file or Flying Blue profile on the company’s website. It is possible to consult and update this information at any time on this website in the “View / modify your bookings” section and on our mobile websites.