Clarification notice: TAM

São Paulo, November 29, 2010 – We inform that TAM has suspended the selling of tickets for domestic flights with take-off scheduled for up to December 3rd (next Friday), according to the determination of ANAC (“National Civil Aviation Agency”). We are cooperating with the internal audit conducted by the Agency, and is endeavoring our best efforts so that the operation is back to normal over this Monday, thus reducing the inconveniences caused to customers.

The delays and cancellations above the average in several of TAM´s domestic flights, scheduled for the period between yesterday, Sunday (28) and today (29), resulted from reorganizations in the Company´s air network. The reason was the heavy rains which hit the Southeast region between Thursday night (25) and Friday (26) later hours, stopping the operations at the following airports: Congonhas, Guarulhos, and Viracopos (Campinas), Santos Dumont and Galeão (Rio de Janeiro). So, a significant portion of TAM´s crew was shifted to other airports, what impacted the working roster for the last week-end and today.

Weather problems affect all airlines. However, our network was the most affected, as the stoppage of Congonhas operations on Thursday occurred within a period of greatest concentrations of our operations at this hub, causing a great number of flights to be shifted to other airports.

We rely on a number of crew members sufficient to meet its operations – on average, there are 840 flights a day. The company has 8,350 crew members today, among pilots, copilots, and flight attendants, and has been hiring people on a constant basis. The airline´s priority is to operate in full safety and observing the Air Worker Protection Law, with its working hour limits, monthly hours and time off.

Our airport personnel are providing all the required information and support according to the passenger care rules in effect. Once again, we apologize to our customers and thank you for your understanding.

Contact
Investor Relations
Tel.: (55) (11) 5582-9715
Fax: (55) (11) 5582-8149
invest@tam.com.br
www.tam.com.br/ir

Press Office
Phone: (55) (11) 5582-9748/7441/7442/8795
Mobile: (55) (11) 8644-0128
tamimprensa@tam.com.br
www.taminforma.com.br

About TAM
We are a member of the Star Alliance, leaders in the Brazilian domestic market since 2003 and held a 42.8% domestic market share and 87.1% international market share in October 2010. We operate regular flights to 45 destinations throughout Brazil and we serve 89 different cities in the domestic market through regional alliances. Operations abroad include our flights to 17 destinations in the United States, Europe and South America: New York , Miami and Orlando (USA), Paris (France), London (England), Milan (Italy), Frankfurt (Germany), Madrid (Spain), Buenos Aires (Argentina), La Paz, Cochabamba and Santa Cruz de la Sierra (Bolivia), Santiago (Chile), Asuncion and Ciudad del Este (Paraguay), Montevideo (Uruguay), Caracas (Venezuela) and Lima (Peru). We have code-share agreements that make possible the sharing of seats on flights with international airlines, enabling passengers to travel to 79 other destinations in the U.S., Europe and South America. The Star Alliance network, in turn, offers flights to 1,160 airports in 181 countries. We were the first Brazilian airline company to launch a loyalty program. Currently, the program has over 7.6 million subscribers and has awarded more than 10.8 million tickets.

Forward-looking statements
This notice may contain forward-looking statements. These estimates merely reflect the expectations of the Company’s management, and involve risks and uncertainties. The Company is not responsible for investment operations or decisions taken based on information contained in this release. These estimates are subject to changes without prior notice.