TIGER AIRWAYS REAFFIRMS AUSTRALIAN COMMITMENT FOLLOWING POSITIVE & PRODUCTIVE DIALOGUE WITH ACCC

Melbourne, 15th July 2011 – Tiger Airways Australia has reaffirmed its commitment to the Australian market and reassured the Australian Competition and Consumer Commission (ACCC) of any concerns following the airline’s suspension of ticket sales.

Tiger Airways has voluntarily committed to providing full and automatic refunds to those passengers whose travel was booked between 2 July 2011 and 31 July 2011 inclusively.

Tiger Airways will to the best of its endeavours process all customer refunds within 20 business days (from 8th July 2011) to the original form of payment and waive any associated call centre charges for flights cancelled in July 2011.

Tiger Airways has also reassured the ACCC that it has put in place effective measures to satisfactorily manage any passenger disruption, beyond 31 July 2011.

Tiger Airways is pleased to have had the opportunity of constructively working together with the ACCC and will continue to keep them up to speed with any developments involving the safety regulator (CASA). As part of the ongoing consultation with the ACCC, Tiger Airways will advise the ACCC in advance of its intention to resume ticket sales.

While safety underpins our operations at all times, Tiger Airways aims to resolve CASA’s concerns and resume services by 1 August 2011 or earlier.